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Australia's best health practitioners see the benefit in switching to Professional IT 

Consultation times are crucial to how practice functions and operates. Any delays in seeing patients can have a major financial implication.

 

Ensuring IT systems are reliable, up to date, fast and secure is imperative to running an efficient reliable practice. 

 

Security of patient information and privacy laws dictate that practices must have measures in place to deal with the latest  IT security threat landscape.

 

Professional IT currently provides IT services, solutions and support to over 150 of Australia's leading Specialists and General Practitioners.  

 

We design and implement systems to suit your needs. Ensuring your IT infrastructure works best with your Practice Management Software (PMS).

 

What makes us stand out from our competitors?

 

Simply, we have been providing IT solutions to Specialists and General Practices for 15 years. We have a team that has worked together for 10 years. This provides our customers with the confidence they can trust Professional IT with their IT challenges. 

We work and are often the number one choice for many of the PMS vendors for clients who are looking to start a new practice or a looking to change from their current IT providers.

There a 10 key services your new or current IT provider should be doing for you

  1.    They should have a Help Desk team that has worked together for more than 5 years

  2.    Provide a Service Level Agreement with fast response, resolution and escalation times 

  3.    Give VIP support service options. Speak to the service techs you like best

  4.    Deliver a Computer Support and Maintenance Service that is relevant to today's IT challenges

  5.    Implement a backup and recovery service that is guaranteed monitored & tested

  6.    Provide you with after hours service with mobile phone access direct to technicians

  7.    Monitor your computers via a heartbeat services that provides alerts to problems 24/7 

  8.    Provide a fixed priced service guarantee.  Simple customised plans with no hidden fees 

  9.    Deliver proactive care/approach to ensuring your IT infrastructure is taken care of

  10.    Offer free IT consultancy and advice as a standard service

Contact us for more information

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