Computer Support & Maintenance Service
Our computer support and maintenance services feel like you have your own internal IT department, without the overheads.
Our high standards ensure you will receive:
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The fastest response time to your daily IT challenges
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Personal care and a proactive approach to your IT, restoring your trust in your IT provider again
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Experienced and reliable service from a team that been together for over 10 years
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Value for money IT services that will not compromise on service levels
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Quality products and solutions to give your business the competitive edge
We deal with our customers on a per user or per device pricing model, which provides a flat fee to cover all services. There are no hidden fees or additional charges. This provides our customers with the confidence they need to fix their IT budgets accordingly.
All our customers will receive the following services as standard:
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Unlimited telephone and remote help desk support
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24/7 remote monitoring and management of all devices
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Patching and security updates applied
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Email security via our Cloud Defense program
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Web site security and content filtering services via our Cloud Defense program
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Anti virus protection via our Cloud Defense program
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Backup monitoring with daily completion checks
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Routine backup test restores
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Monthly reporting
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Service Level Agreements tailored to suit your business needs
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Support hours from 8.30 am - 5.30 pm with after hours support services available
